Privacy policy


In E PROCESS MED, S.L. we are concerned about the personal data we are dealing with and the exact compliance with current regulations on the protection of personal data, among others, Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April of 2016 concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC.

Accordingly, the following issues are reported regarding the processing of personal data that we perform in E PROCESS MED, S.L .:

Who is responsible for the processing of your personal data?

Identity: E PROCESS MED, S.L.

NIF: B01564764

Mailing address: Calle Albert Einstein, nº 15 – Of. 207 BIC Araba

01510 from Miñano (Álava)

Phone: 689 02 33 11

Email: dpo@e-processmed.com

Principles relating to treatment

In the processing of personal data that is carried out in it, the principles required by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with respect to the processing of personal data and the free circulation of these data and repealing Directive 95/46 / EC (hereinafter, RGPD):

  • Principle of legality, loyalty and transparency: the data we collect is treated in a lawful, fair and transparent manner, with the prior consent of the interested parties when necessary or, where appropriate, for the execution of a contract in which the interested party is part or for the application at the request of this pre-contractual measures, or, if the treatment is necessary for the fulfillment of an applicable legal obligation or for the satisfaction of legitimate interests pursued by the responsible or by a third party, provided that above interests do not prevail the interests or rights and fundamental freedoms of the interested party that require the protection of personal data, particularly when the interested party is a child.
  • Principle of limitation of the purpose: the personal data we treat are used for the purposes indicated in the section “For what purpose we use your personal data”.
  • Principle of minimization of data: in accordance with this principle, the only personal data we collect from users is strictly necessary to manage the contractual relationship or to be able to respond to queries, suggestions and / or requests for information made to us.
  • Principle of accuracy: the personal data we collect will be kept accurate and, if necessary, updated. For this, in case of any change in personal data the user must inform us so that we can make the appropriate update.
  • Principle of limiting the term of conservation: the personal data we treat will be kept during the periods indicated in the section “How long will we keep your personal data?”.
  • Principle of integrity and confidentiality: to respect this principle, personal data will be treated in such a way as to ensure adequate security of the same, including protection against unauthorized or illegal treatment and against loss, destruction or accidental damage, applying for this, the appropriate technical and organizational measures.

For what purpose do we use your personal data?

The personal data that we collect through the contact form or the email address enabled to contact us, are used to manage and respond to inquiries, suggestions or requests for information made by interested parties.

What is the legitimacy for the processing of your personal data?

The legal or legal basis for the treatment of personal data provided by interested parties when completing the form or sending an email is the consent given when contacting us through the same and, therefore, the need for such treatment to attend and respond to the contact request made to us.


How have we obtained your personal data?

All the personal data that we treat in E PROCESS MED, S.L. they are provided by the interested parties themselves or their legal representatives.

The personal information we collect on this website has been collected through the contact form or through the email address enabled to establish contact with us.

To which recipients will your personal information be communicated?

Personal data will not be communicated to third parties unless it is necessary for compliance with legal obligations.

How long will we keep your personal information?

Data collected through the contact form: the personal data provided by users when filling out the contact form or sending us an email will be kept only during the management of the requests made to us in such a way that, once the processing is completed , it will be deleted.

Data of users of our profiles in social networks: the periods of conservation of personal data of our followers in social networks depend on the policies of each social network, although we will only treat them until they stop following us.

What are your rights when you provide us with your personal information?

  • Right to request access to your personal data: in order to know and verify the legality of the treatment, you can ask us at any time for confirmation of whether E PROCESS MED, S.L. is treating your personal data and, in this case, we will inform you, among other questions, about what data we are dealing with, its purpose, origin of the data, expected period of conservation of the data and, where appropriate, recipients or categories of recipients.
  • Right to request rectification: you can request the rectification of the personal data that are inaccurate or that we complete those that are incomplete, including by means of an additional declaration. In this case, you must indicate in your request what data you are referring to and the correction that must be made, accompanied, where appropriate, by the documentation justifying the inaccuracy or incompleteness of the data subject to processing.
  • Right to request deletion (“right to be forgotten”): you can ask us to delete your personal information and stop treating it if it is no longer necessary for the purposes for which it was collected or otherwise treated, withdraw your consent, have been treated unlawfully or should be deleted for the fulfillment of a legal obligation.
  • Right to request the limitation of the processing of your personal data: in this case E PROCESS MED, S.L. only keep your personal data for the formulation, exercise or defense of claims, or with a view to the protection of the rights of another natural or legal person or for reasons of important public interest.
  • Right to the portability of your personal data: you can ask us to give your personal data, to you or to another responsible person that you indicate, in a structured format, of common use and mechanical reading.
  • Right to object to treatment: E PROCESS MED, S.L. You will stop treating your personal data in the way you indicate, unless we have to continue treating them for legitimate compelling reasons or for the formulation, exercise or defense of possible claims.

How to exercise your data protection rights: to exercise your rights you must send us a written request addressed to E PROCESS MED, S.L. in Albert Einstein Street, nº 15 – Of. 207 BIC Araba C.P. 01510 of Miñano (Álava) or sending an e-mail to dpo@e-processmed.com, accompanying in any case a photocopy of your ID.

E PROCESS MED, S.L. it will respond to all requests in the terms and conditions required by current regulations on the protection of personal data.

How to file a claim with the Spanish Data Protection Agency: if you believe that we have not adequately treated your personal data or that we have not duly attended to the exercise of your data protection rights, you can file a claim with the Spanish Agency for Protection of Data, either through its electronic headquarters or at your home, at Calle Jorge Juan, nº 6, CP 28001 of Madrid.


More information about data protection rights and claims before the Control Authority at www.aepd.es.


In accordance with the provisions of article 32 of the RGPD, E PROCESS MED, S.L. has adopted the appropriate technical and organizational measures to guarantee a level of security appropriate to the risk.

In order to assess the adequacy of the security level, particular attention has been given to the risks involved in data processing, in particular as a result of the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed. , or communication or unauthorized access to said data.

Duty of secrecy

E PROCESS MED, S.L. has taken measures to ensure that any person acting under their respective authority and having access to personal data provided by users, can only treat them following instructions of the company, and must also keep the corresponding professional secrecy about them, which will have a timeless.

To this end, our employees have signed a document of confidentiality and duty of secrecy regarding the information and personal data they deal with on the occasion of the existing employment relationship with the company.

Use of the website by minors

We ask users to read the web usage policies for minors that we have published in the “Legal Notice” of our website.

Social networks

Profiles in social networks: E PROCESS MED, S.L. has profiles in some of the main social networks that exist today, so that we can produce a personal data treatment of our followers, people who appear in the publications we do (for example, photographs) and people send us private messages.

Data processing and purpose: the data processing that E PROCESS MED, S.L. will be carried out are limited and conditioned to the policies and functionalities of each social network.

When a user becomes our supporter in a social network, he / she authorizes that his / her personal data be used only within the scope of the corresponding social network for the management of our page or profile and of the communications that we maintain in a bidirectional way with our followers through of chat, messages or other means of communication that the Social Network allows now and in the future. This implies that we will have access to the information of your profile that appears in the comment, for example and without limitation, to your username, image (in case the user has put a photograph on your profile), and comments made .

We also want to inform you that when a user becomes a follower of ours, the news that we publish may also appear on your wall and that, if you make comments on ours, it will be accessible by other followers both your comment and the name of your profile and , in your case, the photograph you have in it. In any case, it is the user’s responsibility to use the Social Network.

We will not use the personal data of the users for purposes other than those indicated in previous paragraphs or to send them information through a different environment of the social network.

Unless the interested party gives his / her consent or asks us to answer any request he / she makes, we will not extract his / her personal data from the social network environment.

Data protection rights: with respect to the rights of access, rectification or deletion, limitation of treatment, opposition and portability of your personal data we can only act in accordance with the possibilities that each social network allows. E PROCESS MED, S.L. will provide all possible assistance to the interested party so that he can exercise the aforementioned rights.

In any case, any of our followers can unsubscribe from our page or profile at any time so that we would no longer have access to their personal data, although the social network may keep the comments they have previously made on our wall.

In any case, it is the user’s responsibility to use the Social Network, so E PROCESS MED, S.L. does not assume any responsibility in this regard.


Cookies are small text files that are stored on the hard drive or in the memory of the computer that accesses or visits the pages of certain websites, so that the user’s preferences can be known when they reconnect. Cookies stored on the user’s hard drive can not read the data contained in it, access personal information or read cookies created by other providers.

See information on the cookies used on this website in the section “Cookies policy”.